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REFUNDS
NO REFUNDS on any digital products, in person, online, or virtual events.
CANCELLATIONS and RESCHEDULING
A cancelled appointment hurts three people: you, Dr. Angela, and another client who could have potentially used your time slot. Sessions are scheduled in advance and are a time reserved exclusively for our clients.
When a session is cancelled without adequate notice, we are unable to fill this time slot by offering it to another current client, a client on the waitlist, or a client with an emergency.
Our cancellation policy is this: Clients can cancel or reschedule an appointment anytime, if they provide 24 hours’ notice. If you cancel an appointment with less than 24 hours’ notice, or fail to show up, you will be charged a $50 fee for the appointment. Some practices have a 48-hour policy. Ours is 24 hours, and we are firm at 24 hours.
Our cancellation policy in not a penalty or a punishment. Most clients understand this. We are not upset with clients when they miss an appointment. We know that life happens. In return, our clients understand that scheduling an appointment with one of us is like buying tickets to an event. If you miss the event, it doesn’t matter why you missed it, or even if it was your first time, you can’t turn in your tickets for a refund.
A fee of $50 will be charged when you miss or cancel an appointment without giving 24 hours advance notice. This means that if an appointment is scheduled for 3:00 pm on a Tuesday, notice must be given by 3:00 pm on Monday at the latest. *For Monday appointments, you need to cancel on Saturday.
Cancel your appointment by emailing drangelachester@gmail.com texting 562-209-2083. If you are more than 10 minutes late to your appointment time, it will be treated like a late cancellation.
The only time we will waive this fee is in the event of serious or contagious illness or extreme weather or other unavoidable circumstance. If you are unsure, please contact our office for further guidance.
– If you are a weekly client and you miss three scheduled appointments within a two-month time period without any communications to the office, the relationship may be terminated.
– If you are a bi-weekly client and you miss two scheduled appointments in a two-month period, without any communications to the office, the relationship may be terminated.
Clients who are unsure if they can commit to appointments scheduled for them should seek services elsewhere.
Website: www.drangelachester.com
This disclaimer ("Disclaimer") is applicable to the website listed above.
EFFECTIVE DATE: Effective Date above means the date this Disclaimer becomes
effective.
The use of this website and services on this website are provided by Dr. Angela Chester (hereinafter referred to as "Company" or "Operator") and are subject to this Disclaimer.
Should you continue to use the website, the Company deems that as a manifestation of
your assent to this Disclaimer.
The parties to this Disclaimer are the Company and you, as the user of this website.
Hereinafter, the parties will individually be referred to as "Party" and collectively as
"Parties."
Please note that you must be at least 18 (eighteen) years of age to use this website. By
using this website, you represent and warrant that you are at least 18 years of age and
have the ability to legally understand and agree to this Disclaimer. The Company
assumes no responsibility or liability for any misrepresentation of your age. If you are not
18 years of age, you must stop using the website now.
By continuing to use this website, you assent to each term and section contained in this
Disclaimer.
You hereby understand and acknowledge that the Company is not acting as an attorney,
psychotherapist/psychiatrist, certified financial planner, broker, or other regulated
advisor through your use of the website.
If you are in need of medical/health advice, please consult the appropriate professional.
The medical/health information provided is for general informational and educational
purposes only and is not a substitute for professional advice.
You agree that your use of the website is at your sole and exclusive risk and that any
services provided by the Company are on an "As Is" basis. The Company hereby
expressly disclaims any and all express or implied warranties of any kind, including, but
not limited to the implied warranty of fitness for a particular purpose and the implied
warranty of merchantability. The Company makes no warranties that the website will
meet your needs or that the website will be uninterrupted, error-free, or secure. The
Company also makes no warranties as to the reliability or accuracy, completeness, or
quality of any information on the website or obtained through any services.
You further agree not to use the website:
1) To harass, abuse, or threaten others or otherwise violate any person's legal rights;
2) To violate any intellectual property rights of the Company or any third party;
3) To upload or otherwise disseminate any computer viruses or other software that may damage the property of another;
4) To perpetrate any fraud;
5) To engage in or create any unlawful gambling, sweepstakes, or pyramid scheme;
6) To publish or distribute any obscene or defamatory material;
7) To publish or distribute any material that incites violence, hate, or discrimination towards any group;
8) To unlawfully gather information about others.
INDEMNIFICATION:
You agree to defend and indemnify the Company and any of its affiliates (if applicable) and hold us harmless against any and all legal claims and demands, including reasonable attorney's fees, which may arise from or relate to your use or misuse of the website, your breach of this Disclaimer or any of our other legal documents, or your conduct or actions. You agree that the Company shall be able to select its own legal counsel and may participate in its own defense, if the Company wishes. Through your use of the website, you agree that the laws of California shall govern any matter or dispute relating to or arising out of this Disclaimer, as well as any dispute of any kind that may arise between you and the Company, with the exception of its conflict of law provisions.
ARBITRATION:
In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration. The arbitration shall be conducted in the county chosen by the Company. The arbitration shall be conducted by a single arbitrator, and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing Federal law as well as the law of the following state: California. Each Party shall pay their own costs and fees. Intellectual property claims by the Company will not be subject to arbitration and may be litigated, as the sole exclusion to this section. The Parties waive any rights they may have to a jury trial in regard to arbitral claims.
TESTIMONIALS:
This site may contain testimonials/reviews by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of said users. However, the experiences are personal to those users specifically and may not necessarily be representative of all users that purchase our products and/or services. We do not claim, nor should you assume, that all users will have the same experiences. Be mindful that your individual results may vary
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